How To Reset Bluesound Products

How To Reset Bluesound Products

HOW DO I PERFORM A FACTORY RESET ON MY GEN 1 BLUESOUND PLAYER? (NODE, POWERNODE, VAULT)

Steps to Factory Reset:

    • Disconnect the player from electrical power.
    • Wait 30 seconds
    • While holding down the Play/Pause Button, reconnect electrical power (the LED will flash Blue, Red, Green, Red) – do not let go of the LED button
    • Once the LED turns back to Red, continue to hold the button for 30 seconds.
    • After 30 seconds, the LED will begin to blink red – then release the button.
    • All customization to the Bluesound player will be removed and restored to factory settings. Don’t worry about the music stored in the Vault - it will not be deleted.

IMPORTANT: Removing your finger from the LED at any time before the LED begins flashing red will cancel the factory reset and leave the player in Upgrade Mode. Just start the steps again to factory reset the player.

You will know the factory reset is successful if the player returns to Hotspot mode (wireless connection - the LED will turn solid green). If the player is connected to your network through a wired Ethernet connection, it will simply connect as if it was a new player (LED will turn solid blue).

Resetting Other Bluesound Products

To factory reset the Bluesound Players, perform the following steps:

  1. Disconnect the player from the electrical power outlet and wait for 30 seconds.
    (Disconnect the battery pack (BP100) as well for the PULSE FLEX)
  2. Reconnect the player to the electrical power outlet.
  3. Once the status indicator LED turns Red, press and hold the PLAY/PAUSE button. The LED immediately turns Green and then Red. Continue holding* the PLAY/PAUSE button for 30 seconds.
  4. After 30 seconds, the LED blinks Red – then release the button.

All customization to Bluesound Player is removed and restored to factory settings. 

Note: The music stored in the internal hard drive of VAULT is not deleted.

The factory reset is successful when the player:

  • Wireless connection – Returns to Hotspot mode (LED turns solid Green)
  • Wired connection – Connects as a new player (LED turns solid Blue)

*IMPORTANT - Releasing the PLAY/PAUSE  button before the LED blinks Red, cancels the factory reset, and freezes the player in Upgrade Mode. You should restart the procedure to factory reset the player.

Resetting a Pulse Sub+

To factory reset PULSE SUB+, perform the following steps:

  1. Disconnect PULSE SUB+ from the electrical power outlet and wait for 30 seconds.
  2. Reconnect PULSE SUB+ to the electrical power outlet.
  3. Once the status indicator LED turns Red, press and hold the Function button on the side panel (smallest button with circle icon - see image below). The LED immediately turns Green and then Red. Continue holding* the Function button for 30 seconds.
  4. After 30 seconds, the LED blinks Red – then release the button.

All customization to PULSE SUB+ is removed and restored to factory settings.

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The factory reset is successful when PULSE SUB+:

  • Wireless connection – Returns to Hotspot mode (LED turns solid Green)
  • Wired connection – Connects as a new PULSE SUB+ (LED turns solid Blue)

*IMPORTANT: Releasing the Function button before the LED blinks Red, cancels the factory reset, and freezes PULSE SUB+ in Upgrade Mode. To resolve this you should restart the procedure to factory reset PULSE SUB+.

Resetting PULSE SOUNDBAR +

To factory reset PULSE SOUNDBAR +, perform the following steps:

  1. Disconnect PULSE SOUNDBAR+ from the electrical power outlet and wait for 10 seconds.
  2. Reconnect PULSE SOUNDBAR+ to the electrical power outlet.
  3. Once the status indicator LED turns Red, touch and hold the PLAY/PAUSE button on the touch panel. The LED immediately turns Green and then Red. Continue holding* the PLAY/PAUSE button for 30 seconds.
  4. After 30 seconds, the LED blinks Red – then release the button.

All customization to PULSE SOUNDBAR + is removed and restored to factory settings. 

Resetting PULSE SOUNDBAR (Gen 1 & 2i)

To factory reset the PULSE SOUNDBAR (Gen 1 & 2i), perform the following steps:

  1. Disconnect the player from the electrical power outlet and wait for 30 seconds.
  2. Reconnect the player to the electrical power outlet.
  3. Once the status indicator LED turns Red, press and hold the STANDBY button on the rear panel. The LED immediately turns Green and then Red. Continue holding* the STANDBY button for 30 seconds.
  4. After 30 seconds, the LED blinks Red – then release the button.

All customization to PULSE SOUNDBAR (Gen 1 & 2i) is removed and restored to factory settings. 

The factory reset is successful when the player:

  • Wireless connection – Returns to Hotspot mode (LED turns solid green)
  • Wired connection – Connects as a new player (LED turns solid blue)

*IMPORTANT: Releasing the STANDBY or PLAY/PAUSE button before the LED blinks Red, cancels the factory reset and freezes the player in Upgrade Mode. To resolve this you should restart the procedure to factory reset the player.

 

THIS IS A FACTORY RESET OF YOUR PLAYER. ALL CUSTOMIZATION INCLUDING WI-FI NETWORK CONFIGURATION, FILE SHARES, AND SAVED PLAYLISTS WILL BE LOST. YOU WILL HAVE TO RE-CREATE THESE ONCE THE FACTORY RESET IS COMPLETE. THIS PROCESS IS ONLY RECOMMENDED IF YOUR PLAYER IS NOT FUNCTIONING AND AN INTERNET FIRMWARE UPGRADE HAS FAILED. FOR ANY QUESTIONS OR CONCERNS CONTACT AN AUTHORISED BLUESOUND CUSTOMER REPRESENTATIVE BEFORE PROCEEDING.

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